I read an interesting posting by Seth Godin. To quote him: “Bad behaviour and irrational decisions are almost always caused by fear. If you want to change the behaviour, address the fear.” The other week I spent some time with a business that runs a team of field service engineers. The guys who turn up […]
God Save the President
President Obama launched the SAVE award last year. The (nothing new) principle is that US government employees suggest ideas to save money. The first winner of the award was Nancy Fichtner whose idea for reusing medical supplies is expected to save $2 million p.a. So far President Obama has received nearly 40,000 ideas. This is […]
This is Mine that is Yours
We decide how we spend money in three areas: 1. Purchasing: which materials we buy. 2. Specification: what product or service we offer. 3. Efficiency: how well we convert raw materials into finished goods. These activities are controlled by the Purchasing, Brand Development and Operations departments. They have the ability to make changes that will […]
One Half of One Percent
If I said the sum total of all your efforts today would make you 1/2 a percent better than you were first thing this morning, would you have bothered getting out of bed? Or would you have just rolled over and gone back to sleep? We like to be bold, think strategically and lay big […]
The Rear End of a Horse
There is an urban myth that the design of the rockets that propel the shuttle into space is constrained by the size of a horses bum. The logic goes something like this: 1. The rocket diameter was constrained by the width of the railway tunnels that the train that delivered the rocket passed through. 2. […]
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