There was an interesting article on Radio 4 this morning. It stated that NHS spends £2bn a year on patients who visit their GP when they don’t need to. 1 in 5 GP visits fall into this category. The most common reasons are colds, back pain, headaches and indigestion. All of which could be treated […]
Soviet Style Savings
We make life complicated We add new products, new services, extra checks and balances. It is easy to do. Somebody wants it. But we rarely take things away, remove services, cut stock keeping units, rationalise organisation structures. That is hard to do. Nobody wants it. Unfortunately all that complexity is, well, complicated; and consequently expensive. […]
Crystal Clear Cole
Cheryl Cole is a master of communication. She is alleged to have ended her marriage to football player Ashley Cole by text. The text message read “Move out. It’s over.” I recently found an article about e-mail etiquette. Its top 4 tips were: 1. Be concise and to the point. 2. Answer all questions and […]
Would You Work For Toyota?
Toyota has recalled several million vehicles over the past month and halted production and sales of 8 models. The media is in a frenzy, lambasting the company that was widely regarded as a quality leader, we love to see giants fall. I wonder how it feels to work for Toyota at the moment. Are employees […]
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