The logistics organisation In Mumbai there is an organisation that delivers meals to office workers. It is called the Nutan Mumbai Tiffin Box Suppliers Association. That is a bit of a mouthful, they are more commonly known as Dabbawalas (lunch box men). Think deliveroo and you wouldn’t be too wide of the mark, except that meals […]
Why Do You Have a Boss?
Pre History In the primordial swamp, single cell organisms developed. They formed symbiotic relationships. These relationships needed controlling. So the organisms developed hormones, nervous systems and brains to help them function. The bacteria came before the lion. Ancient History On the fertile plains, people grouped together. They built villages and towns. As the towns grew they […]
Does All That “Structure” Help?
Organisations are complicated They have: Customer requirements Partner requirements Legal requirements Compliance requirements Legacy systems Specialist teams Obsolete databases Competitive pressure Profitability problems And all those competing priorities are in conflict with each other. How do we manage complexity? By creating process and structure: RACI frameworks Target Operating Models Interim targets Delegated authority levels KPIs Heads […]
Productivity for Productivity’s Sake
The obsession We love to make things more productive. We strive to be cheaper, more efficient, higher yielding. It is the holy grail, taking up most of our working hours. More for less in itself isn’t a bad goal, but who decides if we are being productive? Myopic measurement Imagine you flip burgers for a living and you […]
Synergy
A great management word We love to talk about synergies, it is a super word, hard and scientific. It gives the impression that we know what we are doing. That we are in control. Synergy: the creation of a whole that is greater than the sum of the parts What drives synergy? If synergy is […]
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