Delayed feedback When I was a child I lived in a farm house in North Yorkshire. I’d like to tell you that I was part of the county set and owned a Range Rover and a horse, but it wasn’t that sort of farm house. It had stone walls that were three feet thick in […]
Which Is Most Important, Perception or Performance?
Perceived performance Perception is reality. If you are perceived to be something, you might as well be it because that’s the truth in people’s minds. Steve Young For those who believe that perception is reality, performance isn’t important, but perceived performance is everything. There are three ways to improve perceived performance: 1. Distort the data […]
The Siren Call of the Reorg
The perfect organisation There are a hundred and one ways you can structure your organisation: You can have a flat structure You can have a tall structure You can have an inverted structure It could be network driven It could be geographically driven It could be project driven Power can be devolved to the regions […]
Are You in Control?
Simple Birds It was half term last week. I took my children to North Norfolk. We explored sandy beaches, rolling countryside and panoramic skies. It was as beautiful. The highlight was a walk across the salt marshes and the sight of a flock of startled geese scurrying across the sky. How do the birds […]
Gordon Ramsay, Darcey Bussell and Your Next Re-Org
When we are faced with a problem, maybe a new competitor, a cost challenge, a product launch or simply a new job, we marshal our forces to deal with it. We reform our departments Shuffle our management teams Hire the right talent Politely ask those who aren’t performing to the standard we expect to leave. […]
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