Boring meetings Issues, incidents, risk events, screw ups, call them what you will, we all have them. Somewhere in your organisation somebody is logging them, categorising them and recording them. That somebody also has a target to reduce them. And every month they hold a meeting to discuss how they are doing. And — be honest — […]
What Gets Rewarded Gets Done
The walk I have always thought sheep dogs were intelligent. I didn’t realise, until recently, that they are smarter than me. I was walking with Kate — a friend of mine. Her sheep dog, a Border Collie called Harvey, was with us. After 10 miles or so Harvey seemed to be flagging. He stopped at […]
Short-Term Management
The curse of short-termism We focus on the immediate future: The stock market obsesses about interim returns Politicians like to see instant results Managers must hit quarterly targets We rarely look beyond the next 6 months. It is easy to hit a short-term target It doesn’t take too much talent or imagination: If you have to cut […]
Paying People to Lie
The best way to fill your organisation with liars… Is to set up an incentive scheme. I guarantee at least two deceptions: The first deceit The lying starts with the debate about the target: What service level can you meet? What can you shave off your budget? How much extra can you sell? 10%? 20%? 30%? If someone has a bonus […]
Management Beliefs
The way we act is based on our beliefs Sometimes these beliefs are based on strong evidence and sometimes, well, less so. Of course this is as true in management as any other human endeavour. Are our management beliefs based on evidence? Have a look at the slideshare below and tell me what you think? […]
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