I have to manage your expectations It is a horrible phrase. I hate it when somebody says to me. It means that I am not going to get what I want when I want it. I am being softened up. There is going to be a delay. Suddenly I am thrown into the cost or […]
Can You Really Cut The Red Tape?
The motorway from Nottingham to London is the most tedious and dreary road in the world. There is nothing to look at except 1960’s concrete bridges and road signs. Perfect for a grey October day. Its only saving grace is that it is flat, straight and fast. So you don’t really have to spend much […]
There is Always a Bottleneck
All processes have a bottle neck, a rate limiting step. Something that holds them back. There is always a bottleneck. Maybe it’s the neck of the bottle: Maybe it’s the speed of the pump: Maybe it’s the width of the falls: Maybe it’s even the lack of rain: But there is always a bottleneck or […]
Do You Need Lean Thinking?
The term “Lean Thinking” first came into use in 1996 when James Womack and Daniel Jones published their book of the same name. The book distilled their thoughts after studying the Toyota manufacturing business. A lean, waste free organisation. Since then, those first lean ideas have come on a long way. They are no longer […]
Jumping to Conclusions
Today there was a news article about the Student Loans Company. If you remember there was a scandal last year when they failed to get students their loans before the start of the academic year. The National Audit Office has stated that they believe there is a “substantial” risk of delays again this year. The […]